FREQUENTLY ASKED QUESTIONS
Q. Your rates are so low! What's the trick?
A. Low mark-up is the key to providing low rates. Our high-volume purchases and special contacts within the telecommunications industry help our customers get special deals. Most potential customers are skeptical about our products because our rates are so low. We are able to keep our rates low by keeping a high level of customer satisfaction. This means that many customers will order again, thus enabling us to keep the large sales volume that passes the low price on to the customer. 70% of our customers choose to order again because we offer what we promise.(return to top)Q. Do my telephone calls travel through the Internet?
A. No. It is not yet possible to get high quality, reliable connections through the Internet. Therefore, all of our connections are phone-to-phone, routed through fully fiber-optic digital networks.
Q. Who is the provider of these cards?
A. Phone123.biz is a reseller of these calling cards. Because of our unique marketing position on the Internet, we are able to resell these cards at substantial discount.
Q. Can these calling cards be used from anywhere in the United States?
A. Yes. You can use your these calling card from any touch-tone telephone. Keep in mind that some of our cards have extra charges for calls from Alaska, Hawaii, and Puerto Rico.
Q. Can these cards be used from countries outside the United States?
A. Yes. However, only some of our cards can be used from locations outside of the United States. When you search for rates, make sure to select both the country that you are calling from and the country that you want to call.
Q. Can I add more time to my calling card?
A. No. However, if you are a looking for a rechargeable option, then please visit Prepaid Long Distance. Rates are almost as low as the prepaid phone cards on this site.
Q. Is there any extra fee when using these calling cards from a payphone, hotel, or conference center?
A. Yes. Unfortunately some phone owners charge us up to 49 cents to use their phones, as required by the FCC. It will be automatically deducted from your card.
Q. My question isn't here. How can I get in touch with a real person at Phone123.biz?
CLICK HERE and start saving on your international calls!
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